​​​​​​Job Description

• Manage a team of Automation Developers and other support roles who are responsible for delivering Infrastructure and Security automation projects and generating new automation opportunities in the areas of focus.
• Lead with identifying and automating the customer organisations infrastructure and security processes using Intelligent Automation (IA) including, technologies such RPA, Cognitive, Chat Bots and Voice Bots.
• Responsible for providing technical & subject matter expertise and support to the sales teams selling automation to potential customers
• Work closely with the sales managers, automation architects, and consultants to understand the customer’s needs, challenges, and goals, and propose the best automation solution that meets their requirements and expectations
• Conduct research and analysis on the market trends, customer segments, and competitors in the automation domain
• Develop and deliver presentations, demonstrations, proposals, and proof-of-concepts for automation solutions to the sales team and potential customers
• Provide Presales training and mentoring to the sales team and customers on the automation products and services, and resolve any technical issues or queries that may arise
• Excellent communication, presentation, and interpersonal skills, and the ability to communicate complex technical concepts to both technical and non-technical audiences
• Strong analytical, problem-solving, and decision-making skills, and the ability to work under pressure and meet deadlines
• Customer-oriented, proactive, and collaborative mindset, and the ability to build and maintain strong relationships with internal and external stakeholders

Must Have Experience

• Exposure to Complete Automation Assessments across all functions to identify processes suitable for Automation and lead on taking suitable processes through the Automation Development Life Cycle
• Minimum of 5 years of Presales Experience
• Proven capability of building teams
• Strong Robotic Process Automation management experience / knowledge
• Strong Infrastructure/Operational automation background.
• Able to influence at Executive/Senior level of customers to drive decisions
• Proven leadership capability and stakeholder management
• Strong Process Improvement background
• Able to develop innovate automation ideas and turn them into viable solutions
• Able to implement solutions and quickly overcome barriers to deliver tangible benefits
• Knowledge of at least one Orchestrator tool experience
• Ability to communicate and work directly with senior leadership team members of other practices to drive solutions and innovation for customers/prospects