The company was founded in 1867 in the Stuttgart region.

Today the group achieves sales of 4.3 billion euros with more than 19,000 employees. With locations in over 60 countries around the world, it is one of the largest family businesses in Europe.

 

The technology group still has its headquarters in the city in eastern Baden-Württemberg.

 

At more than 20 locations in Germany, employees design innovative products and future-proof solutions for all business areas.

The broad portfolio of systems, products, services and digital applications serves five essential markets in all regions of the world with energy, oil & gas, paper, raw materials and transport & automotive.

 

Working at the company means actively promoting future-proof technologies.

 

We offer you a responsible position in a dynamic team in our division with challenging tasks and freedom for your creativity.

We are also characterized by a lot more.

 

Become a leading team member and shape the future of our company with us.

 

 

Please note!! Please submit complete application documents (curriculum vitae, cover letter, certificates) as a single PDF document. Thanks very much!

 

Candidate Profil/Job Description

 

Business Partner Digital Service

 

Your tasks

 

You will be responsible for controlling, advising and coordinating IT and process inquiries from the Group Divisions in the overall context of service development.

 

You will advise and support the Global Process Owner (GPO) or key player in the evaluation, further development and optimization of business processes.

 

You prioritize and implement the requirements in global service processes in close coordination with the Global Product Owner and the responsible Service Excellence Team.

 

You will also carry out process analyses, supervise and support the local implementation and ensure the correct system-side mapping of the defined processes together with the application managers.

To do this, you will work with the application and product manager to develop relevant business and process indicators.

 

You are responsible for the End2End service business cases for your respective supporting division(s) in coordination and cooperation with the business partners of the other functional areas.

 

You participate in the program planning and take over the project and cost control for your area of ​​responsibility. 

 

your profile

 

German Language C1

English Language C1

 

Successfully completed studies in the field of computer science or industrial engineering or business administration or a comparable qualification

 

Good to very good experience and knowledge of Salesforce

 

Experience in operational service

 

User knowledge in the Salesforce Service Cloud or another field service management tool

 

Knowledge of process mining and modern S/4 Hana technologies

 

Knowledge/experience with remote video collaboration

 

Augmented reality is an advantage

 

Guided maintenance is an advantage

 

Initial successes in harmonizing a complex application landscape are an advantage

 

Very good knowledge of German

Good English knowledge