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Customer Service Specialist
SalaryLocationRussiaIndustryIndustrial, Manufacturing & ChemicalsJob Description
- Receiving and placing shipment requisitions for customers to overseas factories;
- Preparation and execution of specifications;
- Coordination of shipments from order placement to receipt of order by customers;
- Tracking fulfillment of contractual obligations;
- Coordination of technical service between customer and technical department;
- Interfacing with other company offices worldwide on international projects;
- Placement of export orders and coordination of export shipments;
- Initial processing of claims, forwarding them to the appropriate department.
- Relevant experience in similar positions, in customer service of manufacturing companies (large number of SKUs in operation) at least two years;
- Knowledge of English at least upper-intermediate level is a must (constant communication with the head office, factories);
- Proficiency in SAP and 1C, Excel;
- High communication skills, literacy, stress resistance, attentiveness, accuracy.
- Official employment, VHI;
- Decent level of fixed salary;
- Schedule: 5 / 2, from 9.00 to 18.00;
- Provided corporate training;
- Provided with all the tools for work;
- Geographical Location: SVAO.
Reply to Ksenia.Ansarova@antalrussia.com