A great opportunity to join as a FOM at a Luxury 5 star hotel in Venice

We are looking for a highly qualified Front Office Manager. The ideal candidate is a motivated leader with experience in the luxury hospitality sector, excellent communication skills, and a strong focus on customer service.

Responsibilities:

· Training and supervising Front Office staff

· Ensuring compliance with quality standards

· Scheduling staff shifts

· Supporting operational reception activities

· Managing special requests and handling complaints

Key Requirements:

· Previous experience in similar roles, preferably in high-end establishments

· Fluent in Italian and English; a third language (preferably German) is a plus

· Strong team management skills and a commitment to continuous improvement of operational processes

· Excellent knowledge of hotel management software (Opera proficiency is highly valued)

What We Offer:

· A prestigious and dynamic work environment

· Professional growth opportunities

· Meals and accommodation options available

Only Shortlisted Candidates will be contacted