Our client located in Montreal area is a leader in research, clinical and analytical services, supported with innovative technologies, for the cosmetic, personal care and natural health industries is looking for General Lab Manager (to be based in Montreal Area, Canada)

JOB DESCRIPTION OF GENERAL LAB MANAGER (to be based in Montreal Area, Canada)

The General Lab Manager will report to the COO directly.

The COO will specify from time to time the level of decision making that the General LAB manager will have in different areas of the lab to ensure a smooth and fast operation in the lab.

RESPONSIBILITIES ON MANAGERIAL LEVEL:

• Responsible for the implementation of medium- and long-term strategies set by the company to ensure a smooth operation of the In-Vivo & ex-vivo clinical, SPF team, In- vitro as well Micro Lab or any future other lab.
• Manages the Human resources in all the labs in coordination with the HR dept, in terms of planning of needed hiring, interviews and hiring process, as well all the yearly evaluation process, specification of KPI and carrier development of the key clinical research managers and supervisors that have potential growth in the company. Manages the interrelation of all the scientists and managers to promote complete cooperation.
• Decides the general yearly training plan of all the scientists working in the different teams and suggest new training plans.
• Decides all necessary actions required to improve the productivity of the labs and ensures its implementations with all the research clinical managers.
• Conducts the investigation and diagnosis of all key issues concerning tests and lab activities.
• plans the needed resources in terms of software operation, spaces, and equipment to perform superior quality tests.
• Initiates new tests and its organization with the ACs and sponsors.
• Signs all the results and reports and ensure no delay or errors in submission to the sponsor.
• Address all issues arising with sponsors during the performance of tests or after its completion in terms of protocols, quality, adverse reactions, etc... and takes decisions according to each issue.
• Participate in the decision on hosted international staff and researchers.
• Ensure that the activities are performed following the current quality and safety SOPs and participate in any internal and external audit of any lab.
• Decides laboratory strategy, related tasks and required resources for a good implementation of these plans and strategies.
• Active member of the R&D committee for its projects’ studies and research and follows closely the implementation of these new projects within the teams of the lab.
• Decides on ways of collaborations within scientific community in Canada and at international level (Universities, others research partners).
• Follows up closely the implementation and development of new methods researched with the different labs.

• Initiates ideas for keys documents and oral communications, including internal monthly reports, scientific and technical reports, manuscripts for peer reviewed publications, etc.
• Ensure that different clinical research managers have enough training on all above tasks, to serve as back up during vacations or absenteeism.

RESPONSIBILITIES ON OPERATIONAL LEVEL:

• Will be trained on all tests in the lab and should be able to perform them (even though it is not requested regularly), as well be capable to train any member on these tests in the future (even though it is not requested regularly)
• Daily support for the different teams in executing their tasks and offering coaching and mentoring on all arising issues
• Oversee the weekly planning and scheduling of all laboratory activities; Ensure productivity level and suggest ideas on how to improve it.
• Responsible for problem solving of all issues arising from the day-to-day lab activities.
• Maintain organized the laboratory planning schedule in terms of tests as well the safety, and property of the labs in general.
• Help teams to assess the feasibility of tests and its organization with the ACs and sponsors.
• Ensure that its supervisor or assistant would have enough training on all above tasks, to serve as backing her up during vacations or absenteeism.

BACK-UP:

The General Lab Manager will have the clinical research managers, supervisors, and coordinators ( team of 20 persons / 5 direct report ) under her/him that will help in the above tasks on the detailed execution level. In case of the general Lab Manager going on vacation or sick leave, the clinical research managers could have freedom of decision making, depending on issues, and as defined jointly by the COO and the General Lab Manager.

For some tasks, if the supervisor or assistant cannot be the backup person, the COO and General Lab Manager would designate the appropriate back-up person, on a case-by-case level.

Below will not be put in the contract but just for reference. REQUIREMENTS *

• Holds a Master’s degree in sciences with experience in Microbiology, Biochemistry or

Molecular Biology; PHD is an added value.

• Technical background in molecular biology and microbiology.
• Possess at least five (5) years in the industry or clinical trial experience.
• Knowledge of guidelines and regulations (GLP, ISO, GCP).
• Experience in conducting clinical projects will be an asset.
• MBA Holder would be an asset.