Candidate qualifications:

• 10-12 years of experience in RCM services with a global service provider with a preferred professional history of reputable companies.
• Strong grounding in revenue cycle-related technology and delivering technology-led solutions to customers.
• Proficient in automation tools and processes to streamline workflows, improve efficiency, and reduce manual effort across various tasks and systems.
• Strategic outlook – deep knowledge of the healthcare industry, including a broad understanding of the payor and provider ecosystems and how they interrelate. Firm grasp of RCM vendors / services / trends / disruptions / service differentiators.
• Strong commercial acumen – experience in structuring sales opportunities, developing compelling go-to-market collateral, structuring pricing arrangements to maximize revenue/margin, and participating in RFP responses.  Takes the initiative to continuously update sales collateral to demonstrate the breadth of company offerings and market differentiators effectively.
• Initiative-taker who strives for excellence for him/herself and his/her (direct or matrixed) team. Does not wait for instruction and proactively takes initiative.
• Ability to constantly learn and synthesize – Active listener with intellectual curiosity – motivated to gather market intelligence/trends and customer feedback and distill how those data points should shape the Solutions framework and intellectual property for the service line.
• Ability to engage CXO-level customer contacts in strategic discussions – Synthesize complex/disparate data, hone in on the root problem(s), stitch it into a solution, and link it together in an Company offering.
• Product knowledge – Broad understanding of RCM products/services and their interplay, coupled with a strong knowledge of technology solutions and platforms.
• Excellent influencer – passion for challenging the status quo, natural ability to work and influence broader groups across business verticals/regions, and drive change management initiatives.
• Superb people skills and high EQ – Committed to a culture of humility. High emotional IQ, with the ability to inspire internal teams and clients. Ability to develop and lead a large, high-performance team.
• Experience in driving transformation through process excellence (Lean, Six Sigma), digitization (platforms, tools, technologies), and automation.
• Strong financial and analytical skills – comfortable with P&L management and standard financial reporting. Proficient with data analysis and interpretation.
• A BS/BA is required; a graduate degree in health, medicine, technology, or engineering is preferred. A formal qualification in RCM and/or an MBA would also be an advantage.