Canididate will be responsible responsible for managing a portfolio of Our Clients while also overseeing the profit and loss (P&L) performance of those accounts. Focusing on building strong client relationships, maximizing customer satisfaction, and driving revenue growth while also ensuring that the financial performance of the accounts is optimized.

Responsibilities:

• Cultivate and maintain strong relationships with key clients, acting as their primary point of contact for all inquiries, concerns, and business needs.

• Regularly engage with clients to understand their evolving requirements, strategize solutions, and ensure their satisfaction with products or services offered.

• Develop and execute strategic account plans that outline clear objectives, growth targets, and actions needed to achieve both client satisfaction and financial goals.

• Collaborate with cross-functional teams, such as sales, marketing, and operations, to align strategies and ensure seamless delivery of products and services.

• Assume responsibility for the financial performance of assigned key accounts, ensuring revenue and profitability targets are met or exceeded.

• Monitor and analyze financial data related to key accounts, identifying opportunities for cost optimization and revenue enhancement.

• Identify and capitalize on opportunities for revenue growth within existing key accounts by cross-selling, upselling, and introducing new products or services.

• Work closely with the sales team to forecast and achieve revenue targets, aligning business strategies with financial objectives.

• Monitor and control costs associated with serving key accounts, ensuring that the company's profit margins are maintained or improved.

• Collaborate with operations and finance teams to optimize cost efficiency without compromising on service quality.

• Resolve issues and maintain high levels of customer retention.

• continuously improve products, services, and overall customer experience. Gather client feedback and insights for improvisation

• Prepare regular financial reports and analysis for key accounts, providing insights on performance, trends, and opportunities for improvement.