Roles And Responsibilities
 

• Develop and execute comprehensive supply chain strategies aligned with company goals, and participate in high level decision making
• Take ownership of monthly targets and collaborate with cross-functional teams to achieve results
• Manage and scale a growing supply chain team (currently 6 members, expected to double in 6-8 months and grow further from thereon)
• Oversee all aspects of supply chain, including but not limited to documentation, freight forwarding, customs, compliance, transportation, warehousing, quality assurance, samples shipment and customer support
• Build and maintain relationships with all types of vendors like freight forwarders, CHAs, transporters, warehousing partners, QC laboratories and shipping lines etc.
• Drive technological innovation in supply chain, including software adoption and strategy
• Maintain robust control over QA/QC and packaging of products to deliver an exceptional customer experience
• Ensure compliance with relevant regulations and obtain necessary certifications (AEO, ISO, Status Holder, Factory Stuffing, etc.)
• Develop partnerships with government and non-government bodies (FIEO, Chemexcil, CII, etc.)
• Optimize freight rates and minimize costs while maintaining service quality
• Reduce process bottlenecks and minimize shipment turnaround times
• Drive process improvements and foster a culture of innovation within the team
• Identify, recruit, and develop top talent in the supply chain domain
• Build scalable processes and systems to support 3-5x business growth over the next 2-3 years
• Establish clear KPIs, accountability structures, and performance management systems
   

Skills And Qualifications
 

• 10-15 years of experience in supply chain, operations, or logistics, preferably in cross-border trade, and track record of managing a team
• Experience working in a distribution setup, especially on the India-US trade route
• Knowledge of hazardous chemicals logistics is a plus
• Strong proficiency with softwares and willingness to learn new technologies
• Experience with US-specific freight forwarding, logistics, customs brokerage, and warehousing is preferred
• Familiarity with night shift operations management
• Exceptional communication and pitching skills
• In-depth knowledge of customs tariffs, notifications, circulars, and regulatory compliance rules
• Strong network of consultants in various government divisions
• Demonstrated ability to build organizational structures and hire effectively
   

Required Skills And Attributes
 

• Strategic thinking and ability to drive long-term planning
• High level of accountability and ownership
• Problem-solving mindset with a bias for action
• Innovative approach to challenges and process improvements
• Excellent planning and prioritization skills
• Ability to identify and nurture talent
• Willingness to be hands-on and perform any task when necessary
• Adaptability to a dynamic, fast-paced environment
• Strong leadership and team-building capabilities
• Effective stakeholder management