Antal International, Iasi office (www.antal.com), an international recruitment agency, on behalf of its CLIENT, is seeking for:

IT Help Desk Technician with Italian

General skills:

•  End-user orientation;
•  Knowing how to resolve open tickets with IT issues;
•  Proactive mindset and drive to find and address root causes;
•  Proficient knowledge of MS-Windows Server and Linux operating systems;
•  Knowledge of Active Directory system and its administration;
• Good knowledge of the PowerShell environment for AD and LDAP scripting for creating, modifying AD attributes and groups, and various reporting;
• Excellent knowledge of the WSUS environment (centralized Windows path release system);
• Good knowledge of the ADFS system;
• Good knowledge of the Azure AD Connect system;
• Excellent knowledge of permissions/groups on the AD system;
• Excellent knowledge of AD server synchronization (maintenance/addition of a new server);
• Excellent knowledge of implementing policies and printers on AD.
•  Network technology knowledge
•  Good communication skills;
•  Experience with scripting languages to automate repetitive tasks (e.g. bash, python);
•  Working knowledge with SQL databases;
•  Interest in data privacy and protection;
•  Good Italian and/or English language skills.

Education:

•  BS Computer Engineering / Information Technology or others.

Typical works include:

•  Management of IT equipment both hardware and software;
•  Technical support provided to staff whenever needed;
•  Installation and administration of the operating systems and the necessary utilities on the company's computers;
•  Administration of various MS SQL databases;
•  Computer network administration and maintenance;
•  Safety rescues of the works performed by the company and of his own works;
•  Management of works according to customer specifications or senior management requirements;
•  Communicating with clients and making changes at their request within the established limits.