Context

In a context of rapid European expansion, a growing premium cosmetics company is looking for a hands-on Logistics & Operations Coordinator to stabilize and drive the performance of its external logistics operations.

This role is part of a small, entrepreneurial structure, where resources are limited, decisions are fast, and impact is immediate.

There is no internal warehouse, no dedicated operations team on site — you will play a central role in ensuring that operations run smoothly on a daily basis.

About the Company

Our client is an independent, fast-growing player in the premium cosmetics sector, expanding across several European markets (France, Benelux, Germany, UK).

The organization remains lean and agile, relying entirely on external logistics partners (3PL and transport providers).

This creates a dynamic but demanding environment where ownership, adaptability, and execution discipline are critical.

Your Role

You will act as the local operational point of contact, ensuring the reliability of order fulfilment and the quality of execution across external partners.

This is not a formal managerial role, but it requires a strong level of autonomy, ownership, and the ability to influence partners without direct authority.

You will operate in a low-structure environment, where priorities evolve quickly and where hands-on involvement is part of the role.

Key Responsibilities

Order Execution & Monitoring

• Manage B2B orders from validation to delivery
• Monitor delivery performance and anticipate issues
• Perform daily order entry and updates in WooCommerce and WMS systems
• Oversee B2C order preparation at warehouse level (quality & brand standards)

External Logistics Coordination (Core)

• Act as the main contact for 3PL and transport providers
• Ensure execution discipline (timelines, accuracy, packaging)
• Maintain regular operational follow-up (calls, emails, on-site visits)

Issue Resolution

• Handle delivery issues (delays, damages, errors)
• Investigate root causes and drive corrective actions

On-site Presence

• Visit warehouse regularly (1–2 times per week)
• Ensure alignment and proper execution on the ground

Documentation & Compliance

• Validate key logistics documents (invoices, packing lists, transport docs)
• Ensure consistency across systems
• Support basic cross-border/VAT topics

Continuous Improvement

• Identify recurring issues and implement pragmatic improvements
• Improve coordination between internal stakeholders and partners

Your Profile

Experience

• 3–6 years in logistics, operations, or coordination roles
• Experience working with external service providers (3PL, transport)
• Exposure to B2B distribution flows

Skills

• Solid understanding of order fulfilment processes
• Good working knowledge of Excel / Google Sheets
• Experience with ERP / WMS systems (WooCommerce is a plus)

Languages

• English: professional level (internal communication)
• French: professional level (external partners)

Mindset

• Hands-on, execution-driven
• Strong sense of ownership
• Comfortable in lean, fast-evolving environments
• Pragmatic, solution-oriented
• Able to influence without authority

Why Join

• Join a small, growing organization where your impact is immediate and visible
• Work directly with decision-makers
• Take ownership of real operational challenges, not just coordination
• Develop a broad operational skillset in a high-responsibility environment

Compensation

• Around €60,000 gross annual, depending on experience

Important to Know

• Hybrid setup with regular warehouse presence required
• Role combines coordination and hands-on execution
• Limited structure: requires autonomy and resilience
• Best suited for candidates seeking impact over hierarchy

Apply

• If you are looking for a role where you can take ownership, operate in a lean environment, and make a tangible impact, we would be glad to hear from you.