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M365-L3 Support Engineer
The vacancy has expired
- LocationMumbai, India,
-
IndustryBanking
Job Description
Location: Navi Mumbai
Year of Expereince: 6-8
Your New Role
- Rolling out the key M365 E3 and M365 F3 features at RBI level.
- Timely Upgrade of M365 E3 and M365 features
- System Administration role
- Customize Microsoft products as per the RBI’s requirement.
- Platform developer for SharePoint, Power BI, etc.
- Roll out new Microsoft products at RBI level.
- Act upon Microsoft Premier Communications which includes Security Update Release, CSAM Newsletter, Security Slate, etc.
- Guide RBI for roadmaps and recommendations on the deployed technology. Optimisation of CDN WAF rules, Fine tuning of CDN caching policies, onboarding of new websites/sub domains on CDN and CD
What You need to Succeed:
- Educational qualification - BE, BSc, MCA, etc. preferably with engineering background
- Minimum 6-8 years’ of work experience in administration, design, implementation, upgrade and maintenance of Microsoft products related to M365 E3, Windows 10 Enterprise E5, Power BI, Microsoft Project, SharePoint, etc.
- Willingness to learn new features to perform System Administration and Customization role as well if required.
- Certification in CDN and CDN WAF technologies good to have.
- Ability to guide the team and have regular meetings with L1 & L2 to get the updates and provide the support.
- Should guide client for roadmaps and recommend on the deployed technology.
- Capable of handling client escalations
- Prior experience handling banking client
- Certification in Microsoft Technology (including cloud) good to have.
- Good communication and interpersonal skills
