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Manager – Information Technology
- LocationIndia
-
IndustryMedical Device
Job Description
Job Responsibilities
- SAP: Monitor the support activities of in house L1/L2 team in terms of effectiveness, on time resolution and accuracy/quality of the solution. Liaise with external AMS support team to effectively utilize the entitles support resources.
- Project/Implementation management: Deploy new IT solutions. Ensure timelines are met from the user group. Infrastructure readiness, overlook different phases of implementation and go-live.
- Review and optimize IT policies/procedures to ensure compliance and at par with industry standards
- Compliance : Participate in computer system validation (for both in house as well as enterprise third party products).
- Network: Oversee all technology operations (e.g., AWS Cloud, Network (MPLS & SD WAN), Security & Infrastructure, Google Workspace,internal network on critical infrastructure 24/7), cyber security and evaluate them according to established goals
- SOC: Work with R&D IT on the inhouse operation center to monitor and respond to incidents in the cyber security realm.
- Financial planning : Budgeting for CAPEX/OPEX
- Vendor management: Maintain the vendor ecosystem including enterprise solutions
Knowledge and Skills required:
- Bachelors/ Postgraduate in computer science or associated fields with 12 – 15 years of relevant experience.
- Experience in ERP systems like SAP ECC or S/4 Hana in a manufacturing environment
- Knowledge in cloud management services (AWS) AD,DNS,DHCP, Google workspace and Networking(MPLS & SD WAN). Awareness on other cloud services and cost control
- Experience in conducting internal and external audits, VAPT exercises
- Awareness of data protection guidelines and regulatory compliance
- Maintain and Upgrade IT standards according to the emerging technologies and regulatory requirements
- Fundamental knowledge and experience of networks,operating systems(windows, linux - server), firewall, VPN etc. Knack towards open source utilization and adoption
- Experience in working in a manufacturing organization- Medical devices/Pharmaceutical industry.
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