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Chandan Varshney
Managing Partner
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Operations Manager
The vacancy has expired
- LocationBengaluru, India
-
IndustryFood Production
Job Description
- Responsibilities
- Manage a team of outlet operators to ensure the smooth operation of the outlets assigned to them
- Build, track and review outlets’ key performance indicators
- Maintain and work on improving SOPs for logistics and outlet operations
- Responsible for customer satisfaction indicators for assigned outlets - Google reviews, Delivery platform reviews etc.
- Work closely with the marketing team to promote the outlets for improving sales
- Set up and monitor the process for outlet audits
- Maintain accurate tracking of costs and operational efficiency for assigned outlets
- Work with a target-led approach to create definitive and measurable growth
- Responsible for hiring and training of outlet operators
-
Qualifications
- 3-6 years of work experience in F&B store operations – preferably in the QSR space
- Graduation/Post Graduation (Degree in Hospitality/Hotel Management is an added advantage)
- Earlier experience working with a Pizzeria would be an added benefit
- Proficiency in computer usage – Excel, PPT & MS Word
- Excellent English communication skills
- Fluency in Kannada is mandatory
- Team management experience of 1-2 years preferred
- Must be a numbers person
- Must be ok with extensive travel within the city