Role Summary

The Program Manager (PM) is responsible for program management throughout the entire product life cycle (from pre-acquisition through end of production); Providing customer acquisition support for new programs; Leading program-related communications, and taking full program management ownership of related activities performed by multi-disciplined cross functional teams.

Job Functions

• Primary objectives are to manage timing, quality, and financial results of programs from start to finish.

• Enthuse the customer with the performance of the product and the services provided.

• Primary point of communication interface to the customer for the respective program(s).

• Possesses the interpersonal skills to build relationships with key customer contacts responsible for the decision-making process. Actively listens, probes, and identifies concerns. Understands customer's business and speaks their language. Develops credibility, loyalty, trust, and commitment.

• Cohesively aligns with Global Product Managers, Product Engineering, and Sales by providing customer feedback on products and features as well as competitive information within their respective product group.

• Owns program management through complete product life cycle from concept, quoting, program award, product development, supplier selection, launch, post–production performance, & lessons learned risk analyses, and implementing required counter actions.

• Manage Series Production Phase including claims management, change management & continuous improvement, VA/VE activities, and execution of ongoing price negotiations / adjustments.

• Support and adhere to policies, procedures, and operational guidelines.

• Maintain working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner.

• Works closely with the manufacturing plants and the on-site launch management.

• Necessary travel to manufacturing location and the customers.

• Reports to Director Program Management.

Responsibilities:

•  Prepare Gate review presentation material for own programs and support such preparation for other PMs for all program gates.

• Conduct regular program status reviews to understand detailed status and to challenge the teams and assist in decision making.

• Communicate/negotiate with customers/suppliers in alignment with Sales and Purchasing.

• Gate keeper for Program Management processes, systems, tools, and drive continuous improvements supporting the business case objectives.

   

Key Qualifications/Requirements:

• Bachelor’s Degree Required or equivalent (3 additional years of related technical experience in addition to experience referenced above). Technical / Engineering Degree is highly preferred

• 3+ years of project/program management experience along with a verifiable record of results in both disciplines within the automotive industry. Must possess ability to lead/direct assignments and development of program managers. Project management certification preferred.

• Strong technical automotive background, electrification products & components (including ASPICE, Functional Safety, and CyberSecurity) and a good understanding of cross-functional responsibilities. Knowledge of product development engineering practices in automotive field.

• Able to focus on delivering services in a way that enhances / maximizes profitability; ensure that team delivers service in a way that brings out the organization's value and competitive advantage; manage against a budget; educate team on important developments within the organization; discuss relevant industry developments with team.

• Able to find creative solutions and generate results in a dynamic market environment. Need to have a strong sense of urgency and the ability to infuse that in others. Tireless work ethic is a given.

• Able to demonstrate keen listening, open-mindedness, and strong interpersonal skills so that necessary alliances with internal & external groups can be forged and developed
  quickly. Comfortable communicating both formally and informally with senior executives and communicate openly and equitably with peers & subordinates throughout the company & customer organizations.

• Able to serve as a source of technical / functional issues & perspective to others; demonstrate a breadth of technical/functional knowledge outside of core specialty; provide others with opportunities for technical growth; develop the technical competence of others to achieve results; hold people accountable for technical excellence.

• Must possess moderately advanced usage of Microsoft Office (Word, Excel, & PowerPoint), SAP-PS and PLM systems; must be/become proficient in company & customer systems

• Comprehensive knowledge of English (speak & write)

• Business fluency of French (speak & write)