Job Description:

Designation:                Quality Head/Quality Manager

Report to:                   Manufacturing Head

Location:                    Dehradun

Education:                  Bachelor’s degree in Engineering, or field related to the products being produced required

Experience:                 10-11 years of experience

As Quality Head/Manager:

You will be responsible to hires and trains quality assurance staff, oversees the daily workflow and schedules of the department, conducts performance evaluations that are timely and constructive, also handles discipline and termination of employees in accordance with company policy.

Duties & Responsibilities:

• Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
• Identifies and sets appropriate quality standards and parameters for products.
• Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
• Coordinates product testing processes.
• Participates in product testing.
• Identifies and analyses issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
• Reviews client, customer, and user feedback.
• Maintains compliance with state, local, and organizational laws, regulations, guidelines, and policies.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills. (Usage of Root cause analysis tools like 5W, 7 QC tools etc.)
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.
• Excellent knowledge of ISO13485
• Six Sigma knowledge will be added advantage