The company :

Our client is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers.

Location :

U.S.A., Ohio, South West of Toledo

The Mission :

This position is responsible to develop, implement, review and improve the quality systems to ensure compliance to Customer Specific Requirements (CSR’s), Industry Standards (ISO/TS 16949 and IATF 16949) and the company Business Systems requirements. Focuses on managing product / process quality performance, Quality Management Systems, Warranty Performance and Customer Satisfaction measures. 

Essential Duties & Responsibilities:

• Leads all manufacturing sites efforts to ensure customer quality performance expectations and requirements are effectively managed

• Leads implementation of customer requirements at the manufacturing sites including coordinating / leading customer visits and acts as liaison with vendors to ensure their products meet the needs of the company & customer requirements

• Leads facilities effort to eliminate product and process defect causes by utilizing Team-Oriented Problem-Solving methodology and recommends changes or solutions to problems. Leads the resolution of customer complaints management process at the manufacturing sites.

• Leads the manufacturing sites overall Quality Management System (ISO/TS 16949 and IATF 16949) development, implementation, and monitoring to ensure manufacturing sites business objectives are achieved.

The candidate :

• Bachelor’s degree in Ceramics, Engineering, or similar degree or equivalent knowledge in quality assurance. Certified Quality Auditor (CQA) through ASQ and/or Certified IATF16949/ISO 9001 Auditor preferred 

• At least two years of experience in Quality Manager required 

• Automotive experience (tier 1 or OEM experience) 

• Hands on experience in quality processes such as APQP, FMEA, SPC, MSA and PPAP 

• Process improvement in reducing scrap and defects 

• Working with internal and external customers 

• Union shop experience preferred 

• Experience using DataLyzer, Plato, GageTrac, MiniTab or similar preferred