KEY FUNCTIONS / RESPONSIBILITIES  

• Production support & value adds: 
  • Adhere to the company’s procedure (ITSM, CHARM, etc.) for user management and role management. 
  • Meet the SLAs for incident and enhancements. 
  • Troubleshoot issues across multiple SAP products and peripheral software.  
  • Collaborate with various process areas to provide a solution of their requirements. 
  • Should have very good understanding on SAP security fundamentals and authorization concepts to be able to provide prompt support to the Business users. 
  • Should be good in documentation and try to bring process improvements. 

• Project work & improvements:  
  • Provide solution and approach as per the Business Requirements. 
  • Proactive in conducting the gap analysis and assessments to bring up improvement in SAP Solutions. 
  • Should have hands on knowledge of GRC functions to be able to configure EAM, ARM, BRM, Ruleset, etc. 
  • Building the Security Test Scripts to achieve the sanity checks from Security Objects perspective in different SAP systems. 
  • Documenting the role design, security approach and road maps for new SAP solutions. 
  • Implementing automated ways of working using RPA and SAP scripting. 

• Audit, controls & monitoring: 
  • Should have comprehensive knowledge of the Business Processes to be able to correlate with Security Risk and Impact. 
  • Understand the controls and monitor it as per RCM. 
  • Run regular SOD and BCA analysis at Business role and user level. 
  • Participate in internal and external audit and provide the requested data.