Responsibilities:

• Prevention/operational elimination of crisis and emergency situations arising in the provision of IT services of the company;
• Prompt reporting of accidents and crisis situations to IT staff and business users;
• Qualitative recording of emergencies and pre-emergency situations;
• Minimizing the adverse impact of problems arising from IT infrastructure errors on the core business of the organization.

Requirements:

• Experience managing a team;
• Experience in IT support or IT systems monitoring;
• Experience in project work for more than 1 year;
• Knowledge of ITSM/ITIL principles and understanding of crisis management, problem management, change management;
• Knowledge and understanding of database structure, PL/SQL (knowledge of basic objects, ability to write queries);
• Experienced MS Windows and Linux administrator.
• Conditions:
• Official registration in accordance with the Labor Code of the Russian Federation;
• Stable "white" salary + bonuses;
• VMI with dental, life insurance, discounts on products, training on educational portals;
• Schedule: 5 / 2, from 9:00 to 18:15 (Friday - to 17:00);
• Work in a large stable company.