Operations Management:
 

• Oversee all warehouse operations, including receiving, storage, order picking, packing, and shipping.
• Implement and optimize processes to meet daily order fulfillment goals.
   

Inventory Control:
 

• Maintain accurate inventory records through regular cycle counts and audits.
• Collaborate with procurement and sales teams to forecast and manage stock levels.
   

Team Leadership:
 

• Supervise, train, and motivate warehouse staff, including pickers, packers, and inventory personnel.
• Manage shift schedules to ensure adequate staffing for peak times.
   

Technology Utilization:
 

• Leverage warehouse management systems (WMS) to track inventory and orders efficiently.
• Ensure staff is trained on WMS and other relevant technology tools.
   

Customer Experience:
 

• Ensure all orders are fulfilled accurately and delivered on time to maintain high customer satisfaction.
• Address and resolve any order discrepancies or issues promptly.
   

Safety and Compliance:
 

• Enforce adherence to safety standards and regulations.
• Ensure the warehouse complies with local and federal labor and health laws.
   

Reporting and KPIs:
 

• Monitor and report key performance indicators (KPIs), such as order accuracy, delivery speed, and inventory turnover.
• Use data insights to identify areas for improvement.