What you’ll do:

• Build, Deploy, and Manage Windows Servers in a VMware based virtual environment at multiple sites.
• Manage Active Directory functions such as group policy enhancements, DNS, and roles
• MS Exchange 2013/2016 on-premises and Cloud
• MS Office 365 administration
• Support Windows based server applications.
• Tune workloads and resources as needed.
• As the first point of contact for Infrastructure, monitor the help desk queue and respond to tickets in a timely manner
• Act as backup to Desktop Support team including working helpdesk tickets as needed
• Other duties as assigned

Requirements 

• At least 2 to 4 years of experience as a Windows Admin 
• Experience in a customer service or support role is preferred.
• Experience in a level 1 technical support role strongly preferred.
• Strong knowledge of Windows server 2012, 2016 and 2019.
• Windows Patch Management and Server Hardening
• Detail-oriented with excellent organizational skills and the ability to prioritize and work under pressure.
• Excellent written and verbal communication skills that allow successful interaction with all areas of the organization and with clients.
• Solid interpersonal skills with the demonstrated ability to develop and maintain productive relationships.
• Works independently and proactively with minimal direction/supervision.
• Customer service focus; positive attitude, exemplify the Purchasing Power’s Super Powers
• Strong attention to detail, follow-through, and commitment to quality.
• Flexibility and sensitivity to detail and deadlines in a multitasking environment.
• Demonstrates initiative (e.g., in starting tasks, asking questions, identifying and discussing problems, ability to structure own work, stay on task).
• High level of enthusiasm and energy; professional demeanor
• Demonstrates a "can-do" spirit, a sense of optimism, ownership, and commitment.