• Lead customer relationship management for territory/customers: will be the customer advocate within COMPANY, and the face of COMPANY at the customer.
• Supports and drives sales and commercial activities, tasks include:

- Leads focus on the customer and what adds value.

- Supports/setups all customer agreements (NDA, Supply agreements, etc.).

- Supports/leads commercial negotiations (customer advocate & face of COMPANY).

- Provides a transparent and data driven approach (via CRM system, etc.).

- Provides actionable competitive intelligence (via CRM system, etc.).

- Follows up on agreed actions (customer advocate & face of COMPANY).

- Generates superior value for COMPANY by supporting and driving sales.

• Performs market analyses for assigned territory and customers.
• Identifies customer potentials and proactively drives follow-ups.
• Identifies market trends and summarizes competitor activities.
• Monitors and reports on technical and chemical regulations, and economical preconditions necessary for relevant engineering/catalyst projects.
• Defines, initiates and leads relevant market/customer projects.
• Controls, evaluates and documents progress and achievement of commercial and customer milestones (via CRM, etc.).
• Reports functionally to EMEA Sales Director (part of COMPANY Catalysts Division).
• Reports disciplinary to MD of COMPANY Country Cluster Central Asia (Almaty, Kazakhstan).
• Focus products: COMPANY Chemical Catalysts and Adsorbents.
• Territory: Central Asia Countries (Kazakhstan, Turkmenistan, Uzbekistan, Azerbaijan, Kirgizstan)