My client is seeking an experienced Airfreight Important Manager to join their dynamic team.

Role:

• Continuously grow customer service excellence and productivity effectiveness through development and process review.
• Engage and grow all people in area of responsibility through the implementation of Active Leadership.
• Responsible for the retention and growth of Key Accounts within the Region and for identifying key areas of added value to the customer.
• Lead customer reviews
• Manage and develop existing customer relationships
• Manage implementation of all new key accounts to ensure successful for customer and company.
• Lead/participate in presentations to existing and potential customers.
• Participate where appropriate in relevant Industry Forums
• Manage Customs Compliance procedures and documentation.
• Maximise Gross Profit through Service Selection.
• Manage Carriers and Handling Agents to resolve exceptions and discrepancies as they arise.
• Maintain DfT compliance.
• Manage Key Performance Indicators

Person Specification:

• 5 years' leadership experience within the Freight Forwarding Industry.
• Experience of HMRC procedures Essential
• Commercial awareness.
• Clear and concise communication skills (written and spoken).
• Processes Management.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.