Key Responsibilities:

· Monitor the health and performance of the APIGEE platform to ensure uptime and reliability.

· Troubleshoot issues that arise with the APIGEE platform, including identifying root causes and implementing solutions.

· Collaborate with development teams to ensure smooth onboarding of new APIs and applications into the platform.

· Maintain documentation related to the APIGEE platform, including Confluence, WIKI.

· Work with customer support teams to resolve customer issues related to the API Management.

· Continuously improve the platform's operational efficiency through automation, process improvements, and other initiatives.

· Participate in on-call rotations to provide after-hours support for the APIGEE platform.

Required Skills:

· At least 3 years of experience in a similar role providing operational support for

· Strong understanding of API management principles.

· Strong understanding of API Gateway principles.

· Experience with scripting languages such as Bash, Python, or Perl.

· Excellent troubleshooting skills and the ability to identify and resolve complex issues.

· Strong collaboration and communication skills.

· Ability to work independently with minimal supervision.