Skills, Knowledge & Experience Required:

Essential

• Must have a minimum of 2 years’ experience in an application support role L1.
• Ability to run ad-hoc SQL Queries provided by L2 or dev teams. Basic Sql Exposure Required.
• Must be a Team Player and ability to work under pressure.
• Excellent troubleshooting/problem solving skills across a wide variety of technologies and disciplines.
• Previous experience in supporting multi-tiered applications.
• Exposure to Distributed systems and Messaging Queue.
• Fluent English (written and spoken).
• Passion for technology, willingness to learn and self-improve
• Ability to prioritise and work independently and places high value on improving process and procedures.
• Weekend Shift Work is required covering weekends.
• Experience within the financial sector ideally in a Trading Environment.
• Exposure to monitoring tools is a requirement
• Exposure to automation and scripting languages like power shell or python is a plus
• Exposure to Jira or similar ticketing system.

Desirable

• Knowledge of Linux command shell navigation.
• Power shell or Jenkins Exposure will be handy.
• Experience with FIX/Exchange protocols a plus.
• Experience within the financial sector ideally in a Trading Environment.
• Connectivity and order routing in an equity trading environment
• Understanding of messaging systems e.g. TIBCO, JMS, Messaging Queues
• Understanding of Site Reliability Engineering and DevOps concepts and practices
• Exposure to ITIL practices is a plus.

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