The client company is a fully owned subsidiary of Financial Services, USA, and operates through inter-company transfers between the United States and India. With a global workforce of over 600 employees spanning both countries, the company has been experiencing remarkable growth, quadrupling its size in the last two years. Specializing in mortgage loans, they have successfully serviced a portfolio exceeding $50 billion. Since its establishment in 1986, the company has maintained a consistent growth record, making it a leading player in the industry.

We are looking for a strong Atlassian/Jira administrator to support our cloud application suite. This position 
supports, maintains, and extends our Atlassian suite. Within this role, you will directly affect the process 
implementation, integrate Atlassian products with other internal applications and drive efficiencies for our 
organization.

WHAT YOU WILL DO:

• Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira 
Service Desk)
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
• Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, 
custom fields, etc.
• Devise, test, and deploy integrations between Atlassian products and other internal toolchains
• Conduct training for employees and new hires on JIRA and also brief the team/s on new functionalities.
• Research and implement new approaches to Jira and Confluence usage
• Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner 
teams, and Atlassian premier support

WHAT WE’RE LOOKING FOR:

• BE/BTech degree in Computer Science, Information Technology, or a related field
• 3+ years’ experience administering Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
• Strong knowledge and familiarity with JQL
• Very strong verbal and written communication skills
• Working knowledge of both Scrum and Kanban methodologies
• Experience extending Atlassian products via code development is preferable
• Experience directly integrating Atlassian products with other systems is preferable
• Knowledge of scripting/programming is a plus