Job Overview

• Identify client business requirements and recommend solutions
• Act as an intermediary between stakeholders to communicate and validate requirements
• Provide consulting and business analysis for implementation projects

Key Responsibilities

• Business Analysis & Consulting: Conduct business analysis and offer consulting during implementation projects
• Stakeholder Communication: Consolidate and communicate business stakeholder views, validate requirements for business process, policy, and information system changes
• Requirement Extraction: Extract requirements from project documentation and analysis meetings
• Functional Specifications: Develop and validate functional specifications documents and test scenarios
• Technical Solution Design: Collaborate with the implementation team to design technical solutions
• Process Documentation: Construct workflow charts and diagrams for business processes
• Business Modeling: Define workflows and business models using interviews and diagrams
• Training: Provide functional and administrative training to customers on implemented solutions
• Product Development Support: Assist product development teams in developing and adapting features to meet specific requirements

Profile

• Experience: 3-5 years in a similar role
• Education: University degree in technical or economic fields
• Certifications: Business Analyst, Project Management, Process Analyst, ITIL, AGILE Methodology
• International Projects: Experience is a plus
• Technical Knowledge: ECM, DM, reporting tools are advantageous
• MS Office: Proficient
• Analytical Skills: Proven analytical and problem-solving abilities
• Communication: Excellent at explaining complex concepts to business users
• Teamwork: Strong interpersonal skills and a team player
• Language: Advanced English proficiency, both written and spoken