Key Responsibilities:

Stakeholder Engagement:

• Develop dynamic strategies for identifying key stakeholders.
• Facilitate interactive workshops to map current processes in alignment with transformation goals.
  
  Process Identification and Documentation:
• Catalog and define all critical business processes with detailed documentation of inputs, outputs, stakeholders, and metrics/KPIs.
• Prioritize processes based on their impact on strategic goals, customer experience, and operational efficiency.
  
  As-Is Process Mapping:
• Analyze and document current processes across all business units to identify inefficiencies, bottlenecks, and areas for improvement.
• Benchmark against industry best practices for standardization.
  
  Process Mining and System Process Analysis:
• Implement process mining techniques to analyze and visualize actual process performance by extracting data from event logs.
• Identify process inefficiencies, variations, and bottlenecks to facilitate targeted improvements.
  
  Business Process Optimization:
• Identify quick wins and significant enhancements in current processes.
• Ensure adaptability to new business models that anticipate industry evolution.
  
  To-Be Process Design and Integration:
• Design forward-thinking, scalable, and efficient processes optimized for digital integration.
• Ensure alignment with future operating models, customer experience roadmaps, and compliance with best practices and OEM guidelines.
  
  Performance Metrics and KPIs:
• Define comprehensive metrics and KPIs to enable ongoing evaluation and improvement of the transformation process.
  
  Risk Management and Project Oversight:
• Deliver project management approaches, including detailed risk assessments and mitigation planning.
  
  Documentation, Training, and Change Management:
• Provide detailed documentation and training plans to support effective change management.
• Ensure organizational readiness for new system implementations.

Qualifications:

• Bachelor’s degree in Business Administration, Engineering, or related field.
• Proven experience in process management within the automotive distribution sector is a must.
• Strong understanding of process mapping, process optimization, and change management.
• Excellent analytical, problem-solving, and project management skills.
• Strong communication and stakeholder management skills.