Job - Call Center Executive

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Call Center Executive

The vacancy has expired

Job Description

Contacting existing clients and potential clients who have expressed interest in our products, gather valuable feedback, and promote our offerings.
Engage in meaningful conversations to understand clients' needs and concerns via Call, Email or SMS and maintain accurate records of client interactions and feedback.
Prepare presentations or reports as needed. Provide regular updates and address customers’ queries or complaints promptly.
Conduct research on target markets, industry trends, and competitors.
Collaborate with internal and external teams, including sales, logistics, production, to ensure a seamless order process and product delivery.