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Chief Executive Officer - Dealership Business
The vacancy has expired
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SalaryCompetitive SalaryLocationChennai, IndiaIndustryEngineering & AutomotiveJob Description
Job Description:
- Understand the potential of the OU segment of cars in the region.
- Prepare a strategy basis the market insights available.
- Plan and develop short- and long-term goals for OU
- Prepare strategies for brand building and high recall among customers for OU
- Define and ensure that the sales and service processes are implemented as per the SOP laid down by OU/ Organization
- Liaison with top management of OU for more market penetration and partnering models.
- Develop customer insights to design impactful customer offers and solutions for the market in alignment with OU and Organization
- Regularly track the sales process implementation and customer satisfaction index.
- Analyze dealership performance, objectives, policies and procedures, make changes to these from time to time.
- Assess the market condition to maximize dealership position and investment.
- Forecast the sales requirement for the coming year and present it to the senior management.
- Liaison with the dealership management team to communicate expectations while monitoring performance.
- Lead and guide team of sales managers to achieve their targets.
- Engage and motivate team on a continuous basis.
- Foster and build the values of the organization
- Support in quality improvement and other organizational initiatives for the organization.
- Promote quality thinking and action among team members.
- Promote Value based leadership.
Key Performance Indicators:
- Achieve the sales target
- Increase the market share of OU
- Drive a growth-oriented business performance model
- Drive Customer Satisfaction (score) and Employee Happiness Index (score)
- Implement (number) of new initiatives for the business
- Ensure no cost leakages
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