Location: Corporate Office | Work Mode: On-site

Travel: Frequent international travel required

Reports To: CEO

Leads: Customer Service Manager, Planning Manager, Procurement Director, Logistics & Warehouse Manager, Senior Insurance Specialist

 

---

 

Guiding Principles

 

• Actively live the organization’s values and culture

• Comply with health, safety, and environmental guidelines

• Apply Quality Management System procedures

• Drive improvements across systems and performance

 

---

 

Internal & External Collaboration

 

• Internal: Senior Leadership Team and departments

• External: Insurance companies, logistics providers, freight forwarders, customs authorities, and key suppliers

 

---

 

Role Overview

 

The CSCO is responsible for developing and executing a comprehensive supply chain strategy that covers procurement, planning, logistics, customer service, and warehousing. The goal is to ensure cost-effective operations, global readiness, and sustainability while meeting business growth objectives.

 

---

 

Accountabilities

 

• Define supply chain strategy aligned with organizational goals

• Lead the full supply chain function from procurement to export logistics

• Standardize policies and practices across teams

• Support global expansion and sustainability

 

---

 

Key Responsibilities

 

• Develop long-term supply chain strategy focused on growth and sustainability

• Oversee performance across procurement, planning, logistics, and delivery

• Build supplier relationships to ensure quality, timely, and cost-efficient sourcing

• Lead customer service to ensure timely deliveries and proactive issue resolution

• Manage production planning to meet demand while optimizing inventory

• Maintain direct engagement with key global customers (traders, blenders, B2B/B2C)

• Ensure adherence to food safety and regulatory compliance across the supply chain

• Oversee logistics for international shipments, ensuring quality and cost control

• Manage inventory to meet product availability while minimizing costs and waste

• Oversee comprehensive insurance strategy covering all assets and risks

• Monitor and control supply chain budgets

• Integrate AI and digital tools to enhance efficiency and visibility

• Promote sustainable practices such as waste reduction and eco-friendly sourcing

• Prepare risk mitigation strategies for supply disruptions and external volatility

• Build and mentor high-performing supply chain teams aligned with strategic goals

 

---

 

Key Performance Indicators

 

• On-Time Delivery Rate (OTD)

• Supplier On-Time Delivery Rate

• Supply Chain Cost as % of Sales

• Inventory Turnover Ratio

• Forecast Accuracy

 

---

 

Candidate Profile

 

 

Education

 

• Master’s degree in Supply Chain Management, Business Administration, or related field

 

 

Experience

 

• 20+ years in supply chain roles, with 7+ years in senior leadership

• Experience in agri-food (specifically fruit concentrate, IQF, Freeze Dry) is required

• Background in procurement, logistics, and global trade

 

---

 

Core Competencies

 

 

Technical

 

• End-to-end supply chain strategy

• Logistics, distribution, and international transport

• Sourcing and procurement expertise

• Demand planning and inventory management

• Lean manufacturing and continuous improvement

• ERP and AI-driven supply chain systems

• Sustainable sourcing and green supply chains

• International trade laws and customs compliance

• Financial and ROI-based supply chain analysis

 

 

Leadership

 

• Strategic clarity and operational execution

• Team alignment and performance culture

• Driving innovation and transformation

• Talent development and leadership growth

• Cross-functional collaboration

• Customer-first approach in delivery and service

 

---

 

Languages

 

• Proficient in English

• Arabic proficiency is required

 

---

 

Other Requirements

 

• Full-time in-office presence required

• Frequent travel for global operations and partner coordination