The position is actively involved with the pre- and post-sale activities to foster customer relationships, outline parameters for success and develop clinical champions that result in successful product adoption. This position trains internal/external customers on the proper use of all Vascular products in accordance with each IFU, relevant policy and procedures, evidence-based practice guidelines and mandated regulatory requirements.

Working closely with healthcare providers and their teams to establish mutually agreed upon goals, provides superior training during the procedural application, post-placement care and long-term use of the Vascular product portfolio to achieve the best possible outcomes, ensuring an optimal customer experience.

Collaborating with Marketing, Sales, Engineering and Clinical & Medical Affairs on key projects and initiatives, utilizes critical thinking skills to collect data, analyze and problem solve, considering a variety of factors, exercising good judgment within defined companies policies, procedures and practices to determine appropriate action.

POSITION DESCRIPTION

• Provide cross-regional/zone/national clinical training, as necessary
• Identify strong clinical champions and references that will advocate for the Vascular product portfolio
• Effectively utilize CRM platform to track progress toward individual performance objectives and strategic business plans
• Provide feedback to Marketing and executive leadership teams on product releases, efficacy of available tools, competitive intel, post-market surveillance, promotional and clinical training programs
• Participate in educational, scientific congresses and promotional activities at all identified local, regional and national exhibitions as dictated by the business need
• Train new field and company personnel on Vascular Access products
• Maintain professional licensure and credentials, where applicable
• Provide written and verbal communication to sales/clinical representatives, management, and executive leadership regarding field activities and account information
• Timely completion of all documentation, special projects and administrative responsibilities (i.e., expense reports, materials, etc.)
• Adhere to and ensure the compliance of company's Code of Conduct, Company policies, rules, procedures and Regulatory standards

CRITICAL SKILLS REQUIRED

• Must be goal-directed and results-oriented, with internal motivation to achieve high performance
• High energy, entrepreneurial and strong relationship building abilities
• Situational awareness, self-regulation and social interaction capabilities
• Active listener with effective verbal and written communication
• Exceptional time management and capacity for organizational preparedness
• Thorough with attention to detail and consistent, reliable follow-through
• Demonstrates a problem solving attitude to directly address challenges and seek objective conclusions
• Ability to be flexible, adaptable and work in a fast-paced, constantly changing work environment where the business priorities dictates the work schedule

MINIMUM JOB REQUIREMENTS

• Healthcare Provider with a minimum of 5 years patient care experience in critical care area and/or vascular access specialty (i.e., Vascular Access Team (inpatient, mobile, travel), Critical Care, ED, Interventional Radiology, Cardiac Cath Lab, etc.)
• Proficiency with Microsoft Office applications
• Able to stand or walk in numerous hospitals or at meetings for 8 – 12 hours per day, up to five (5) days per week
• 2+ years of Medical Device Industry experience