We are seeking a seasoned and highly driven Commercial Director to spearhead our client’s growth strategy and commercial operations across Romania. This is a pivotal leadership role, responsible for shaping and executing the national revenue strategy, driving customer success, and leading high-performing Sales and Account Management teams.

The ideal candidate will bring a visionary mindset, paired with strong operational discipline, and a proven ability to build and scale commercial functions. They will play a key role in developing long-term client partnerships, expanding market presence, and contributing to the company’s strategic positioning at national level.

This role offers the opportunity to make a significant impact in a dynamic business environment, with direct influence over commercial performance and organizational growth.

Key Responsibilities:

Strategic & Operational Management

• Lead business planning, sales forecasting, and performance reporting for the Romanian market.
• Design, optimize, and scale sales and customer management processes.
• Support organizational change management and ensure best practices are adopted.
• Make data-driven decisions by leveraging KPIs, market insights, and financial analyses.

Revenue Growth & Market Development

• Achieve and exceed revenue for the Romanian market, including new Monthly Recurring Revenue (MRR), service revenues, customer retention, and expansion.
• Develop and execute go-to-market strategies tailored to the Romanian business environment.
• Identify new business opportunities, partnerships, and market segments to strengthen the company’s presence.

Customer Success & Retention

• Drive onboarding excellence and ensure seamless integration of new customers.
• Implement customer retention, upsell, and cross-sell strategies across the entire customer journey.
• Work closely with Customer Success and Product teams to optimize client satisfaction and loyalty.

Team Leadership & Development

• Manage, mentor, and inspire the Sales and Account Management teams to achieve their targets and professional growth.
• Oversee recruitment, onboarding, training, and ongoing development of team members.
• Foster a high-performance culture based on accountability, motivation, and collaboration.

Profile & Requirements

• Leadership experience: Minimum 3 years in a leadership position, in SaaS, technology, or consultative sales.
• Management skills: Proven track record in both strategic and operational management at national level.
• People management: Hands-on experience in recruiting, coaching, and developing high-performing teams.
• Business acumen: Strong ability to understand customer needs and align them with business objectives.
• Process excellence: Experience in developing and optimizing scalable business processes.
• Analytical mindset: Solid analytical, problem-solving, and decision-making skills.
• Personal attributes: Excellent communicator, inspiring leader, customer-oriented mindset, agile and adaptable working style.
• Languages: Fluent in English (spoken and written); Hungarian is an advantage.

Thank you for your interest in this professional opportunity! Please note that you will be contacted by an Antal recruiter only if your experience matches the role you applied for. Your CV will be kept in our database for future professional opportunities that may be suitable for the next step in your career.

By applying for this job, you grant Antal Romania/Cluj-Napoca Office written consent and full permission to store your CV in Antal’s systems and to send it to Antal’s clients for evaluation as a candidate for available positions in their organizations.