Responsbilties may include but not limited to:

· Lead the design and delivery of contactless platform that are in line with the industry best practices and business needs.

· Responsible for business alignment and prioritization of all projects and initiatives related to contactless platform.

· Works with business departments to elicit business requirements and capture business needs.

· Clearly articulate and document business requirements, user journeys and business use cases.

· Identify proactively new business cases that could create a competitive advantages.

· Provides ad-hoc reporting required for management decision processes.

· Develop a roll-out plans for new business functionalities and use cases.

· Assess the risks of various solutions and prioritize business demands.

· Maximizing platform performance by monitoring, troubleshooting application problems and collaborating with Digital and Technology team on application architecture optimization and platform security.

· Lead, train and support application managers in their daily activities as well as supporting other staff engaged in similar activities.

· Determine, recommend and implement technology upscaling and roadmap for contactless platform

Required Qualifications:

Must have:

· Bachelor’s Degree in Computer Science or Digital and Technology

· 5+ years’ experience of Applications Management · 3+ years’ experience of Project Management

· Demonstrated analytical skills

· Strong understanding of business concepts and general business functions

· Able to approach challenges with a diagnostic approach and to be able to find new solutions to difficult Technology and business problems

· Understanding of latest UX best practices and the use of mobile applications.

· Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions

· Experience identifying business operational issues and recommending and implementing technical solutions to resolve problems

· Ability to readily learn and adapt to new technologies, industry practices and trends

· Experience on project management

Desirable to have:

· Master of Business Administration

· PMP/Prince 2

· Certificate on DBMS

· 3+ years’ experience of Applications Development

· Experience of managing ticketing applications

· Experience of managing point of sales (POS) applications

· Knowledge on B2B and B2C applications

· Experience of application integration management

· Programming skills

· Experience with data modeling tools, and major DBMS systems

· Design and development integration and reporting services