• Lead continuous improvement programs across HR, Finance, IT, and Procurement, focusing on efficiency, standardization, and quality.

• Develop and execute a structured improvement roadmap aligned with Fertiglobe Services’ strategic goals.

• Identify process gaps and performance bottlenecks through data analysis, stakeholder feedback, and operational metrics.

• Implement Lean, Six Sigma, and automation methodologies to optimize business processes.

• Design and facilitate Kaizen workshops and process mapping sessions to engage stakeholders and drive participation.

• Establish performance measurement systems and dashboards to monitor progress and outcomes of improvement initiatives.

• Collaborate with digital and technology teams to identify automation opportunities.

• Ensure standard operating procedures (SOPs) are documented, maintained, and regularly updated.

• Provide training, coaching, and mentorship to employees on continuous improvement methodologies.

• Lead root-cause analysis and problem-solving sessions to address recurring inefficiencies.

• Promote a culture of accountability, collaboration, and innovation across the shared services organization.