Looking for an Control Room Operator to join an expanding company based in Basingstoke with on site parking with a Salary of £21,000-£24,000 depending on experience.

Main Duties:

• You will be required to work a minimum 4 X 12 hours shifts per week which are nights and days and additional annual leave cover.
• The Controller must be able to answer and resolve the intercom calls in a professional manner
• Maintaining accurate logs by recording information gathered through the intercom
• Work together with the Technical Team and the Customers Response Centre to report and escalate on site equipment faults
• Live sites monitoring
• Carrying our other administrative duties
• Comply at all times with company policies and procedures
• Support the company in its maintenance of quality standards
• Promote and protect the company's image and good reputation at all times
• Offer the highest level of customer service at all times seeking the assistance of your manager when necessary
• Keep up to date with technical training on all systems
• Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff and company assets.
• Comply with the company's Health & Safety Policy at all times reporting any concerns to your manager.
• Must maintain a high level of communication across all departments
• Fulfil any other duties and responsibilities that, after consultation, may be determined from time to time

Requirements:

• Ability to work calmly under pressure
• Be prepared to work shifts as part of a 24/7 cover
• Excellent communication skills are essential
• Computer Skills, Excel, MS Word documents
• Promote and protect the company's image and good reputation at all times
• Control room experience is preferred but not essential

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.