Our client s an independent European logistics service provider, delivering a wide range of transport and customer specific logistics services. The Credit Controller role activates the shared service center in Cluj Napoca, with the goal of managing accounts for the financial operations of the companies in the group.

The International Credit Controller is responsible for managing the international debt portfolio and is responsible for solving disputes and complaints:

•Collects overdue amounts at specified Vos units by using certified methods in established timeframes;
•Approaches customers with a credit by phone and email optaining a payment date for the Overdues;
•Makes appointments regarding payments and accounts and reports these, adding always standard comments in our system;
•Takes care of the follow-up of agreement if the payment promiss did not arrive;
•Informs the manager about problems and/escalate when responses are note received;
•Monitors and controls the flow of incoming cash; Fill info of payment advices in the system in order for the correct allocations of payments received.
•Liaises with receivables regarding credit limits;
•Plays an axis role against customers, sales and external parties (commercial interest)
•Is responsible for the correct handling of credit applications;
•Monitor credit limits and inform BUM and team leader when exceeded
•Escalate the clients with Credit limit refused and monitor them strongly;
•Initiate External Collection to our Credit insurrace company everytime is needed;
•Prepares weekly debtors reports updated with comments and actions that are sent to BUM, Sales, CS, Account Manager and Invoicer;
 

Ideal candidate
• University graduates and post-graduates from a reputed institution;
• 1 -3 years of proven experience in similar position - collection process or relevant financial field
• Excellent communications skills in English. French /Spanish/German/Dutch is a plus
• Excellent communication & interpersonal skills (in all levels of business);
• Strong negotiating skills – Able to negotiate assertively when required;
• Knowledge of credit management and credit management processes & guidelines;
• Knowledge of standard and specific payment arrangement(s) per debtor;
• Knowledge of international legal terms, conditions and implications;
• Basic knowledge of financial accounting and accounting processes;
• Financial (ERP) systems
• MS Office (Word, Excel) advanced level

We offer
• A competitive salary
• Other interesting secondary benefits
• A career within an international professional organization with an informal atmosphere
• An interesting and challenging job in a professional, international logistics organization
• The possibility to develop yourself on the job as well as by training and course;

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