Our client is a global multi-tier Microsoft Cloud Solution Providers looking for a CRM Lead Consultant in Dubai, UAE. To expedite share your resumes at [email protected]

Brief Introduction

A Microsoft Dynamics CRM Lead Consultant is required to facilitate the implementation of Dynamics 365 (CRM) systems.

Requirement:

• Minimum of 5+ years with Dynamics or leading Microsoft D365 Solutions.
• Previous experience in a Project Management role.
• Relevant business experience in the IT services sector.
• Experience of managing a project budget.
• Relevant experience in a business-to-business consulting environment.
• Certified to deliver projects using the Microsoft Dynamics Sure Step PMP or Prince Certification

Responsibility:

• Responsible for the delivery of high-quality CRM projects, ensuring they are delivered on time and on budget.
• Liaise with PMO administrators to ensure projects are billed regularly and accurately
• Determine the needs of each project and the required business resources to implement CRM systems, clarifying and defining the strategy and objectives of each Client
• Lead the develop of relevant project processes and documentation, including project roadmap.
• Planning and executing the implementation of CRM, providing regular progress updates to the client
• Leading project communication and best practise throughout the system implementation
• Ensure expectations between the client and the business are set well and maintained throughout the life of the project
• Identify potential challenges to the project and communicate with the Implementation Team and Client appropriately to alleviate risk to the project and ensure it is delivered per agreed timescales and cost
• Develop and maintain an in-depth knowledge of Client’s organisation, business needs and challenges of their industry
• Follow PMO processes while completing agreed PMO documentation, making recommendations for improvement as necessary.
• Provide senior management with weekly internal reports outlining the progress of current projects.
• Create presentations and design architecture diagrams to present solutions to customer executives
• Coordination and organization of demand generating activities like tradeshows, company events or customer workshops

Qualification:

• Bachelor / Master’s degree in Sales or Marketing or Equivalent.
• Thorough knowledge and background implementing CRM software solutions.
• Relevant Microsoft certifications.