Job Title: CRM Manager

Location: Cairo, Egypt

We are seeking a highly skilled and motivated CRM Manager with both technical and business backgrounds to join our team in Cairo, Egypt. The ideal candidate will have over 8 years of experience in managing CRM software and processes, as well as a proven track record of successfully implementing CRM strategies.

Responsibilities:

• Develop and implement CRM strategies that improve customer retention and increase revenue.

• Manage all aspects of CRM software, including system integration, data management, and reporting.

• Work closely with sales and marketing teams to ensure they have the necessary tools and data to achieve their goals.

• Conduct ongoing analysis of customer behavior and preferences to inform marketing and sales strategies.

• Develop and execute targeted marketing campaigns to improve customer engagement and retention.

• Stay up-to-date with industry trends and best practices, and continuously improve CRM processes to drive business results.

Requirements:

• Minimum of 8 years of experience in CRM management, with both technical and business backgrounds.

• Strong understanding of CRM software, processes, and best practices.

• Excellent analytical and problem-solving skills, with experience in data analysis and reporting.

• Strong project management skills and a proven ability to manage multiple projects and priorities.

• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

• Experience with Salesforce, Hubspot, or other CRM tools is highly preferred.

• Bachelor's degree in business, marketing, or a related field is required.

We offer a competitive salary package and opportunities for professional growth and development. If you are passionate about CRM and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity.