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SalaryAs Per Industry StandardsLocationBengaluru / BangaloreJob Description
Job Title: CRM Marketing Specialist Job Overview:
We are seeking a talented CRM Marketing Specialist to join our team and contribute to our customer relationship management initiatives. As a CRM Marketing Specialist, you will play a crucial role in driving customer engagement, retention, and loyalty by leveraging data and implementing effective marketing strategies. This is an excellent opportunity for an experienced professional who is passionate about customer-centric marketing and thrives in a dynamic, collaborative environment.
Responsibilities:
- Develop and execute CRM strategies to enhance customer relationship management and drive customer engagement and loyalty.
- Analyze customer data and segmentation to identify target audience groups and develop tailored marketing campaigns.
- Collaborate with cross-functional teams to drive customer growth and retention through personalized and relevant communication strategies.
- Manage end-to-end email marketing campaigns, including copywriting, designing, testing, and deployment, ensuring optimization for deliverability and conversions.
- Implement data-driven tactics to drive key performance indicators (KPIs) such as customer lifetime value, conversion rates, and customer retention.
- Continuously track and analyze campaign performance metrics to identify areas of improvement and optimize future campaigns.
- Stay updated with industry trends and best practices to maintain a competitive edge in CRM marketing.
- Assure compliance with data privacy regulations and uphold best practices for data management and security.
- Collaborate with internal stakeholders to identify automation opportunities and streamline customer journeys for enhanced communication and personalization.
Required Skills and Qualifications:
- Bachelor's degree in Marketing, Business Administration, or related field.
- 4 to 8 years of experience in CRM marketing or related roles, preferably in a fast-paced environment.
- Proficient in CRM software and email marketing platforms.
- Strong analytical skills with the ability to interpret data and derive actionable insights.
- Exceptional attention to detail and organizational skills to manage multiple projects simultaneously.
- Excellent written and verbal communication skills with the ability to craft engaging copy for various customer segments.
- Demonstrated ability to work cross-functionally and collaboratively.
- Strong problem-solving and critical-thinking skills with a customer-centric mindset.
- Familiarity with data privacy regulations and best practices for data management.
- Proven track record of driving customer engagement, retention, and loyalty through CRM strategies and campaigns.
Join our team as a CRM Marketing Specialist and contribute to delivering outstanding customer experiences through data-driven strategies. Apply now and be part of an innovative and dynamic company that values diversity, collaboration, and continuous growth.Check Your Resume for Match
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