Our international client requires an experienced Customer Contract Administration Executive to join their team and be responsible for developing current customer agreement offerings and relevant reporting, alongside providing contract administration and information across Northern Europe (the UK, Republic of Ireland, Sweden, Denmark & South Africa).

The main aim of the position is to advance and grow the existing contract portfolio and to create dynamic reporting to both customers and the internal service management chain. This position is also responsible for creating contract paperwork, then implementing and administering the contracts onto BOSS SAP, in a cost-effective and strategic manner.

Skills:

The Customer Contract Administration Executive must have experience in working within a service environment. The ability to use own initiative and good customer liaison skills are a necessity, as are good communication skills.

The role requires the highest level of communication, the ability to work to set timescales, diligence, and attention to detail. A pleasant personality, customer liaison skills, and the capability to multitask are also desirable attributes.

A good level of IT skills, specifically with Microsoft Word, Excel, and previous exposure to SAP would be an advantage, as would the ability to learn and absorb the use of bespoke software.

Responsibilities:

* Develop & grow current contract portfolio and current contract reports
* Create Contracts & associated paperwork
* Generate Contract quotations for customers and equipment sales
* Running Contract reports
* Sorting out invoice queries
* Creating purchase orders for 3rd parties
* Processing Licence Key Requests
* Overseeing the day to day running of the department
* Any other tasks as requested by management

General:

* Directly providing support for Divisional Management & Supervisors.
* Providing general support to the Customer Service team, if/when required.
* Providing cover within the department for absences.

This is an excellent opportunity for you to showcase your excellent customer service and contract skills.

Interested? Please Apply

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.