Location: Uxbridge 

Schedule: 37 hours weekly, distributed over 5 days within a 7-day span. 
Service Hours: 6AM - 9.00PM.
Compensation: Annual pay of £22,000, along with a performance BONUS.

Position Overview: In the capacity of a Welcome Team Advisor, you represent the first impression and commitment of our client to their prospects. 

The primary goal is to effectively integrate new clients, thereby amplifying revenue via top-tier customer interactions.

Duties: 

• Promote and emphasise the unique selling points of our extensive product lineup.
• Achieve consistent KPIs pertaining to conversion, activity metrics, and client registrations
• Forge collaborative ties with colleagues, leadership, internal divisions, and external partners to address client queries. Collect and analyse data to address product/service related questions.
• Forge collaborative ties with colleagues, leadership, and external partners to address client queries
• Enhance the client journey by consistently delivering above-and-beyond service.
• Process inquiries through calls, maintain client records, and oversee correspondence
• Enhance the client journey by consistently delivering above-and-beyond service.
• Process inquiries through calls, maintain client records, and oversee correspondence.

Desired Qualifications: 

• Academic degree or a minimum of 2 year's expertise in customer interaction or client on boarding.
• Able to present different product details, underscoring benefits, and contrasting against rival products.
• Demonstrated adaptability in dynamic settings.
• Strong communication capabilities, both written and spoken.
• Proficient usage of Microsoft Office tools.

Ideal Candidate Traits: 

• Vibrant and charismatic demeanour.
• Exemplary telephone manners and articulate communication.
• Self-assured attitude with a focus on financial objectives.
• Passion for telephonic interactions.
• Adaptability to the cyclic nature of sales.
• Inclination towards a desk-based role.
• Tenacity coupled with a competitive edge.

Benefits: 

• 31-day holiday package, inclusive of public holidays.
• Health benefits, including discounted gym membership at Nuffield Health.
• Exclusive employee discount offers.
• Eco-friendly commuting options: Cycle-to-work and Tusker car benefits, along with life insurance.

• Attractive referral bonuses for employees.
• Access to extensive in-role training and certification opportunities.
• Milestone recognitions for dedicated service.
• Complimentary 24/7 online consultations covering GP, mental wellness, and holistic wellbeing via Wecare.

Parkside Recruitment Ltd is managing this job opportunity as an Employment Agency. Parkside Recruitment advocates for Equal Employment Opportunities.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.