You will be responsible for:

• Answer incoming calls/ emails and assist customers with their specific enquiries
• Update database/portals
• Liaise with internal staff
• General administration
• Achieve the SLA's for our existing customers

Things needed for the role:

• Great customer service skills
• Good telephone manner
• Expeoce working in a office/contact centre environment
• Proficient in all Microsoft Office applications
• A good geographical knowledge

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.