A variety of roles with different clients

Customer Service (hybrid and office based)

Call Centre (inbound calls)

Customer Support (emails only)

Located Hayes, Uxbridge and some which are hybrid roles

You will have a real passion for helping people and previous experience in dealing with complaints requests and worked in an office previously.

Skills / Personality:

• PC literate
• 1-2 years customer service experience
• Excellent & Engaging telephone manner
• Ability to write professional emails
• Outstanding customer service skills (well spoken)
• Fluent in a European language is also highly desired but not essential.
• Ability to use own initiative and work independently
• Helpful with a can do attitude

Duties:

• Dealing with telephone queries and solving them
• Responding to emails (Outlook)
• Liaising with internal depts
• Updating the in house system logging all information

Benefits:

Full training provided, shift work and hybrid working available on some of the roles alongside full time office based Monday to Friday roles, team incentives

For more information please apply and your application will be reviewed and those suitable for any of the roles will be contacted by the Account Manager

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.