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Customer Service Manager
The vacancy has expired
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SalaryUpto AED 14000+Company BenefitsLocationRa’s al Khaymah, United Arab EmiratesIndustryOil & EnergyJob Description
- Bachelor’s degree in Business area. Advanced in Microsoft Administration, Marketing, Finance or related field from an accredited university.
- 5+ years of experience in a similar position in Customer Service or Commercial area
- Good understanding of and of ‘End to End’ order management process and commercial elements, including customer due diligence, creation and maintenance of records, pricing administration elements, etc.
- Ability to think strategically and execute methodically with attention to detail.
- Experience in people management: recruiting and selection, defining goals, periodical revision and monitoring, evaluation and feedback discussion, developing and talent management, mitigation attrition risk.
- Strong project management skills and willingness to roll up your sleeves and do whatever is necessary, proved via delivered projects.
- Advanced English language skills,
- Knowledge of an ERP system (SAP) & customer service CRMs
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