Responsibilities:

• Initiating contracts by creating new agreements based on credit approval and delivering them to customers.
• Assisting customers with inquiries related to active contracts, including payments, schedules, and insurance.
• Providing explanations on documentation, quoting, and various products to dealers and customers.
• Communicating with the bank to establish pledges on financed machines.
• Generating invoices for lease/loan contracts.
• Collaborating with external insurance brokers and coordinating the insurance claims handling process.
• Ensuring the smooth flow of documents among dealers, customers, and CAT Financial.
• Managing contract modifications, including rescheduling, assignments, and early buyouts.
• Preparing reports related to the portfolio, such as insurance reports.

Requirements:

• Showcasing at least 1-2 years of pertinent experience within the customer service sector of a leasing organization.
• Possessing a bachelor's degree in economics, finance, accounting, or a related field.
• Having adept proficiency in Microsoft Excel and Word.
• Proficient in spoken and written Romanian, with advanced proficiency in the English language.
• Displaying an exceptional focus on customer satisfaction and adept multitasking skills.
• Illustrating a self-motivated and ambitious approach to assigned responsibilities.
• Exhibiting flexibility, energy, and a startup-oriented mindset.
• Demonstrating the ability to quickly grasp new concepts and excel in a fast-paced work environment.
• Possessing strong interpersonal and communication skills, coupled with a collaborative team spirit.

They offer:

• Opportunity to work for the finance company of the world's largest construction equipment manufacturer.
• Collaboration within an experienced international team.
• Quarterly incentive compensation based on individual performance and company results.
• Flexible working hours.
• Travel indemnity
• Meal vouchers
• Additional vacation days based on tenure
• 3 additional days for sickness (without medical papers)
• Co-financing of English lessons