Main responsibilities:

• Craft contracts from Credit approvals and deliver them to customers.
• Assist customers with active contracts, addressing payments, schedules, and insurance.
• Communicate effectively with banks for pledged financing on machines.
• Explaining documentation, quoting and all products to dealers and customers.
• Issue accurate invoices for lease/loan contracts.
• Coordinate with external insurance brokers and manage claims.
• Ensure smooth document flow between dealers, customers, and our team.
• Contribute to contract modifications (rescheduling, assignments, early buyouts).
• Prepare insightful portfolio reports, focusing on insurance metrics.

What are you bringing:

• Proven experience of 1-2 years in a customer service role (Preferred fields: banks/ insurance/ leasing)
• Bachelor's degree in economics, finance, accounting, or a related field.
• Proficient in Excel and Word.
• Exceptional customer focus with strong multitasking abilities.
• Self-driven with an ambitious approach to responsibilities.
• Flexible, energetic, and equipped with a startup mindset.
• Quick learner comfortable in a fast-paced environment.
• Strong interpersonal and communication skills, emphasizing team spirit.

What’s in it for you:

• Competitive compensation package.
• Quarterly incentives based on individual performance and company achievements.
• Opportunity to work for one of the world's largest construction equipment manufacturer.
• Collaborate with an international, seasoned team.
• Flexible working hours and hybrid work model for optimal work-life balance.
• Travel indemnity and meal vouchers.
• Additional vacation days.