Requirements:

• 2 to 5 years of customer servicing experience
• Knowledge of the retail / luxury industry is a plus
• English and Arabic Speaking
• Proven success record in a fast paced, constantly evolving support environment.
• Strong communications skills, including exceptional writing and editing capabilities.
• Ability to demonstrate a continuous-improvement mindset
• Patience, empathy, and a unique ability to manage stress.
• Ability to work under pressure and adapt quickly to adverse situations in a startup-like environment
• Prior experience with Salesforce is a plus.