Job Title: Customer Service Representative - Immediate Start

Location: Milton Keynes, UK

Are you a people person with a passion for providing outstanding customer service? Do you thrive in a fast-paced environment and enjoy resolving customer inquiries with a smile? If so, we have the perfect opportunity for you in the vibrant city of Milton Keynes!

Key Responsibilities:

• Answering customer inquiries via phone, email, and chat in a friendly and professional manner.
• Resolving customer issues, complaints, and requests effectively and efficiently.
• Providing accurate product/service information to customers.
• Assisting customers with order processing and tracking.
• Identifying and escalating priority issues to the appropriate department.
• Keeping records of customer interactions, transactions, and feedback.
• Maintaining a high level of product knowledge to offer the best possible service.

Requirements:

• Exceptional communication and interpersonal skills.
• Previous experience in customer service is a plus but not mandatory.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment and multitask effectively.
• A positive attitude and a strong desire to help others.
• Reliable and a strong team player.
• Proficiency in basic computer applications.

What We Offer:

• Comprehensive training and development programs.
• A supportive and inclusive work environment.
• Opportunities for growth within the company.
• Employee benefits.