The role includes working with clients and training teams on our systems and working alongside our Customer Service Department.

Responsibilities:

• Dealing with enquiries and any issues that arise
• Strong computer skills with working knowledge of Microsoft Office
• Attention to detail imperative
• Strong organisational skills
• Customer facing, strong communication skills
• Numerate and confident using Excel
• Ability to prioritise your own workload and remain calm under pressure
• Engaging customers in a positive way, involve them in the overall solution delivery process, keeping them informed of progress on works and manage expectations and supply full training
• Ensure that we put the customer at the heart of everything we do in line with our company values.
• To deliver a high quality of work ensuring that these are accurate and within stated timescales.
• To work as part of a team as well as with other colleagues to enhance the overall customer experience.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.