- English
- Deutsch
- Español
- Français
- Italiano
- Pусский
-
SalaryUpto 30 LPALocationJaipurIndustryEcommerceJob Description
1. Provide responses & solutions via Chat, Email, Social Media for situations related to products, orders, delivery, returns, customizations, account, complains , etc.
2. Collaborate with support teams to identify, solve & fast track customer issues/ complaints
3. Effectively communicate with customers to close issues/ complaints as per process timelines
4. Identity & schedule follow-ups to close customer commitments/promises proactively
5. Be the voice of our customers, dive deep into process/product issues and suggest recommendations & solutions to improve customer journey & experience
6. Good years of experience in customer support experience
It has come to our attention that clients and candidates are being contacted by individuals fraudulently posing as Antal representatives. If you receive a suspicious message (by email or WhatsApp), please do not click on any links or attachments. We never ask for credit card or bank details to purchase materials, and we do not charge fees to jobseekers.